Call us on 087 550 1891 or send us a message so that we can confirm which fibre networks serve your address. Availability depends on the infrastructure in your area and can differ even between neighbouring homes, so we check your options before you choose a package.

Every ASAP home fibre package is uncapped and unshaped, with no data limit or throttling of particular types of traffic after a usage threshold, so you can use your connection throughout the month without a data allowance to manage.

ASAP home fibre runs from month to month without a fixed-term contract or an early termination penalty, with 30 days' notice required to change or cancel your service.

Most installations are completed within 5 to 10 working days of your order once the fibre network operator has confirmed the line. Installations in complexes and estates may take longer if approval from the body corporate is required, and we will explain any expected delays before you sign up.

You can use your own compatible Wi-Fi router or an ASAP router, subject to the applicable terms and conditions for any router supplied free to use. Our team will confirm the router and installation options for your package.

Report the fault on 087 551 1046 or through our support page and we will log it with the network operator the same day, keeping you informed as it is resolved. Business lines with an uptime service level agreement receive priority restoration.

You can change your package as your needs change, with upgrades typically active within 24 hours and downgrades taking effect from your next billing date. Some fibre network operators charge a downgrade fee, which we pass on at cost.

As an open-access internet service provider, ASAP offers connections over networks including Openserve, Vumatel, Frogfoot, MetroFibre, Octotel, Evotel, PurpleForest, Hyperhood and LinkLayer, with availability determined by your address.